Privacy Statement

Privacy Statement

Last updated: June 2026

This Privacy Statement explains how Descentstories (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit and shop at descentstories.gr, in accordance with the EU General Data Protection Regulation (GDPR).

1. Who we are

Descentstories
Xrysafi 5, Alimos, Greece
Email: info@descentstories.gr

2. What data we collect

  • Order & account data: name, billing/shipping address, email, phone number, order history.
  • Payment data: processed securely by our payment providers; we do not store full card details.
  • Technical data: IP address, browser type, device information, and pages visited.
  • Cookies & analytics: usage data collected via Google Analytics (only with your consent).

3. How we use your data

  • To process and deliver your orders.
  • To manage your account and provide customer support.
  • To send order-related communications.
  • To improve our website and services through anonymised statistics.
  • To comply with legal and tax obligations.

4. Legal basis

We process your data based on: the performance of a contract (your orders), your consent (cookies, marketing), our legitimate interests (site security and improvement), and legal obligations (accounting/tax).

5. Cookies

We use cookies to operate the store, remember your cart, and—only with your consent—to collect anonymised analytics via Google Analytics. You can manage your preferences at any time through the cookie banner. See our Cookie Policy for details.

6. Data sharing

We share data only with service providers necessary to operate our store (payment processors, shipping/courier partners, hosting and email providers). These parties process data on our behalf under appropriate agreements. We never sell your personal data.

7. Data retention

We keep order and accounting data for as long as required by law (typically up to the statutory tax-retention period). Account data is kept while your account is active.

8. Your rights

Under the GDPR you have the right to access, rectify, erase, restrict, or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, contact us at info@descentstories.gr. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

9. Security

We apply appropriate technical and organisational measures (SSL encryption, access controls) to protect your personal data.

10. Contact

For any privacy-related questions or requests, contact us at info@descentstories.gr.