Order & Payment Policy

Cancelling Orders

Only orders that have not been shipped yet can be cancelled free of charge via e-mail or telephone.
Otherwise you have to follow the return policy.

You will be aware of the shipping status of your order, since we send e-mail notifications when we ship orders.

Payment Methods

Cash on Delivery

The cash on delivery option is a very popular method for online purchases. No technical infrastructure or credit
card is required. This service is absolutely safe without requiring the use of credit cards.
Extra debit: 3 €

Via Credit or Debit Card

Descentstories.gr accepts Visa and MasterCard credit or debit cards. Descentstories.gr uses its best efforts to
ensure that your transactions are performed within a safe environment.

Through Bank Accounts

Pay the value of your order in the following bank account:

  • PIRAEUS BANK: GR04 0172 0800 0050 8007 2072 920

Through PayPal

PayPal is the faster, safer way to send money, make an online payment, and receive money with just your email and
password. Descentstories.gr does neither store nor keep records of your credit card details. For this reason, you
may need to enter your card details again every time you use your credit card for a transaction with our website.

Promotional Coupons

If you have a valid promotional Coupon Code then you can enter it into the coupon code box on the payment page and
your order will be discounted accordingly – please be sure to check the expiry date on the coupon as they
often run for a limited time period. They may sometimes only be available on certain brands or product categories,
so please check the items you have chosen are eligible for the discount.

Gift Vouchers

To use a gift voucher, add the items to your cart and go to checkout.

  1. Proceed to checkout.
  2. Enter the gift voucher number on the shipping page, in the Gift Voucher box.

If the total of your order is less than the amount on the gift voucher then the remaining balance will be left on
the same Gift Voucher, to be redeemed next time you shop with us.

If the total of your order is more than the amount on the gift voucher, you can pay for the remaining amount using
your credit card or PayPal account.

We do not provide a cash refund for gift vouchers; we will however put refund amounts back onto the Gift Voucher.